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Legal

Cookie Policy

What cookies we use, why we use them, and how you can control them.

Last updated: April 17, 2026

1STAY TECHNOLOGY PRIVATE LIMITED (“we”, “us”, “our”) uses cookies and similar technologies on the 1Stay.in website and mobile application (collectively, the “Platform”). This Cookie Policy explains what these technologies are, why we use them, and your rights to control them.

By continuing to use the Platform, you consent to our use of cookies as described in this policy. You can manage your preferences at any time through your browser settings.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently and to provide information to site owners.

We also use localStorage — a browser-based storage mechanism — to persist your authentication tokens and location preferences between sessions. Unlike cookies, localStorage data is never sent to the server automatically; it is only accessed by our JavaScript code.

Types of Cookies We Use

Strictly Necessary Cookies

Always Active

These cookies are essential for the Platform to function. They enable core functionality such as authentication (login sessions), security, and your location preference. Without these cookies, the website cannot work properly.

Examples

  • Authentication token (keeps you logged in)
  • Selected location preference
  • Session security tokens
  • CSRF protection tokens

Performance & Analytics Cookies

Optional

These cookies help us understand how visitors interact with the Platform. They collect anonymous data about page views, load times, and error rates, helping us diagnose problems and improve performance.

Examples

  • Page load time tracking
  • Error and crash reporting
  • Feature usage frequency
  • API response performance

Functional Cookies

Optional

Functional cookies remember your preferences to provide a more personalised experience. These are not strictly necessary but improve usability significantly.

Examples

  • Search filter preferences
  • Property feed preferences
  • UI display settings

Marketing Cookies

Not Used

1Stay.in does not use marketing or advertising cookies. We do not track you for advertising purposes, and we do not sell your data to ad networks.

Third-Party Cookies

We use a small number of trusted third-party services that may set their own cookies:

Payment Gateways

PhonePe, UPI, Axis Bank — set cookies solely for secure payment processing. These are strictly necessary for transactions.

Cloud Storage / CDN

Media delivery (property photos and videos) served via CDN. No tracking cookies are set by our CDN for end users.

SMS / OTP Provider

OTP delivery service. No cookies are set by the SMS gateway.

We do not use Google Analytics, Facebook Pixel, or any other advertising or social media tracking technologies.

Managing Your Cookie Preferences

Browser Settings

You can control and delete cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and set notifications when cookies are placed. Refer to your browser’s help documentation:

  • Chrome: Settings → Privacy and Security → Cookies
  • Safari: Settings → Privacy → Cookies
  • Firefox: Settings → Privacy & Security → Cookies
  • Edge: Settings → Cookies and Site Permissions

Impact of Disabling Cookies

Important: Disabling strictly necessary cookies (authentication and session cookies) will prevent you from logging in and using the Platform. Disabling other cookie types may reduce functionality but will not prevent basic browsing.

Mobile App

Our mobile application uses similar localStorage and session management mechanisms. You can clear app data through your device settings (Android: Settings → Apps → 1Stay → Clear Data).

Cookie Retention

Cookie TypeStorage MethodDuration
Access TokenlocalStorage15 minutes (auto-refreshed)
Refresh TokenHTTP Cookie7 days
Location PreferencelocalStorageUntil manually cleared
Session TokenCookieSession (cleared on browser close)
CSRF TokenCookieSession

Changes to This Cookie Policy

We may update this Cookie Policy periodically. Material changes will be reflected in the “Last updated” date above. Continued use of the Platform after changes indicates your acceptance of the updated policy.

Contact Us

For questions about our use of cookies or this Cookie Policy:

1STAY TECHNOLOGY PRIVATE LIMITED

C/O DHALIYA DEVI, Near Jaishree Lodge

Hazaribag – 825301, Jharkhand, India

Email: [email protected]

Phone: +91 72504 97146